In controle with the successful CruiseDock systeem
CruiseDock is a joint venture between Cruise Port Amsterdam and KVSA.
Why CruiseDock?
Are you a booking agent, operator, or owner of berths for passenger vessels?
Then now is the time to modernize your operational processes. Say goodbye to endless Excel sheets, inefficient communication, and time-consuming invoicing. The future demands digital solutions that strengthen your organization.
Key benefits:
- Trusted by many ports, both nationally and internationally
- Fleet data entered only once
- Easy planning and booking via a single central system
- Messaging service at reservation level
- More efficient planning and higher berth occupancy
- Less administrative hassle, more results
About CruiseDock
Since 2018, CruiseDock has been the reservation and planning system for cruise and passenger vessel berths in Amsterdam and Zaanstad. Each year, over 2,000 reservations are processed automatically, requiring minimal manual effort.
Developed in close collaboration with the industry, the system aligns seamlessly with the workflows of booking agents, shipping companies, and berth operators. Since August 2023, CruiseDock has been available to other berth operators as well. Today, ports such as Haarlem, Lelystad, Rotterdam, Vlissingen, and Scylla — with berths in Germany and Portugal — actively use the platform.
This expansion highlights the scalability and reliability of CruiseDock across diverse operational environments.
Modules: from planning to invoicing
CruiseDock offers a modular system that supports the entire berth management process, from reservation to invoicing.
Each module is designed to simplify and automate specific aspects of your operations.
Planning & Reservation
Booking agents submit berth requests in advance. As a manager, you can easily schedule these via the central system.AIS Tracking
Monitor when a vessel arrives and occupies its berth in real time, thanks to automatic AIS integration.Invoicing
After the visit, CruiseDock automatically generates an invoice line based on predefined parameters, ready for export to your own invoicing system.
You choose which modules to activate. Flexible, scalable, and tailored to your needs.
One platform, all functionalities
CruiseDock is your one-stop-shop for everything related to berth reservations. Within a single central system, you’ll find all the tools you need, from booking to invoicing, and from communication to reporting. Smart integrated features such as AIS tracking, a built-in messaging system, public calendar, and ship database help you work efficiently and maintain full oversight.
No separate systems, no fragmented data. CruiseDock brings everything together in one place.
Arrival/departure registration
CRM
Customer portal
Dashboard
Invoicing
Notifications
Planboard
Reports
Ships database
Reviews
Rates per module
CruiseDock pricing starts with an initial setup fee of €3.625
